This policy covers this website. Data held inside a customer's ERP deployment belongs to that customer and is governed by their own agreement with us.
What we collect
- Enquiries — the name, email, company, country and message you submit in a form, so we can reply.
- Newsletter — your email address, until you unsubscribe.
- Technical details of a submission — with any form we also record your IP address, the approximate city and country it maps to, your browser, operating system, screen size and language, the pages you viewed before submitting, and the campaign or link that brought you here. We use it to answer you in the right language and time zone, to judge which enquiries are genuine, and to see which pages bring real interest.
- Analytics — aggregate page statistics, if analytics is enabled for this site.
What we do not do
We do not sell or rent your details, and we do not send marketing unrelated to what you asked about.
Retention and removal
Enquiries are kept while the conversation is commercially relevant. Write to [email protected] and we will delete your record and confirm it.
Cookies
The site sets a session cookie required for form security, and a two-year cookie holding a random identifier so we can tell a returning visitor from a new one. Neither carries your name, and clearing your cookies removes them. We cannot read your device's hardware or MAC address — that never leaves your own network, and no website can see it.
Any analytics cookies are listed in the cookie policy and are only set if analytics is enabled.